Thank you for choosing our products! To ensure your shopping experience is smooth and pleasant, the following is our shipping policy. Please read carefully before purchasing:
- Transportation range
We provide nationwide delivery services and support delivery to all deliverable addresses - Processing time
- All orders will be 1-3 working days for processing and shipment.
- If there are special circumstances (such as inventory shortages, holidays, etc.), we will notify you in time and arrange shipment as soon as possible.
- Transportation method
We cooperate with multiple professional logistics companies to select the appropriate transportation method for delivery. You can choose express delivery, dedicated line delivery or other transportation methods, and the specific options depend on the delivery address and product type. - Shipping fee description
- Shipping fee is calculated based on your shipping address, product weight, size and other factors.
- After the order reaches a certain amount, we will provide free shipping service.
- Delivery time
- Generally, the express delivery time is 10-15 working days (the specific time varies according to the destination and transportation method).
- If you choose other delivery methods or remote areas, the transportation time may be extended.
- Shipping Tracking
Once the order is shipped, you will receive an email or SMS notification with a tracking number, which you can use to check the order status at any time. - Signature Requirements
- Please carefully check the package to see if it is intact when you receive the goods. If you find that the packaging is damaged or the product is defective, please communicate with the courier in time and take photos for evidence before signing for it.
- If there is a problem with the product, you need to contact our customer service team within 7 days after signing for it, and we will handle the relevant matters for you.
- Delivery problems
If there is any loss or damage during transportation, please contact our customer service team in time, we will assist you in solving the problem and compensate or resend it. - Special circumstances
- In some cases (such as force majeure, extreme weather, public holidays, etc.), the shipping time may be delayed. We will do our best to reduce these impacts and notify you in advance.
Contact us
Tel: +1 9293930199
Email:[email protected]
Address:90 Drymen Road, Glasgow, G61 2SY, UK