Here are some frequently asked questions to help you find the information you need. If you have any other inquiries, feel free to reach out to our customer service team!
1. What sizes do you offer?
We offer a wide range of sizes for each category of clothing. To ensure the perfect fit, please refer to the size chart on each product page. If you have specific size questions, feel free to contact us.
2. How can I place an order?
Placing an order is easy! Simply browse our website, add the items you want to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete your order.
3. Can I modify or cancel my order after it’s placed?
Orders are processed quickly to ensure fast delivery, so we are unable to modify or cancel orders once they are confirmed. If there’s an issue with your order, please contact our customer support team as soon as possible, and we’ll assist you.
4. Do you ship internationally?
Yes! We offer international shipping to most countries. Shipping rates and delivery times vary depending on your location. You can check the available shipping options during the checkout process.
5. How do I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your order. You can also track your order by logging into your account on our website.
6. What payment methods do you accept?
We accept a variety of payment methods, including credit and debit cards, PayPal, and other secure payment options. You can choose your preferred method at checkout.
7. What is your return policy?
We want you to love your purchase! If you’re not satisfied, we offer a hassle-free return policy within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached. Please refer to our Returns page for more information on how to initiate a return.
8. Do you offer gift cards?
Yes, we offer gift cards! You can purchase them directly from our website. Gift cards are a great way to give the gift of fashion to someone special.
9. How can I contact customer service?
You can reach our customer service team by emailing us at [[email protected]] or using the contact form on our website. We aim to respond to all inquiries within 1-2 business days.
10. Are the products on the website in stock?
We do our best to keep our website updated with accurate stock information. However, items may occasionally sell out due to high demand. If an item is out of stock, you can sign up for a restock notification, and we will alert you when it’s available again.
Contact us
Tel: +1 9293930199
Email:[email protected]
Address:90 Drymen Road, Glasgow, G61 2SY, UK