Thank you for choosing our products/services! We are committed to providing customers with high-quality products and excellent services. If you are not satisfied with the goods/services you purchased, we will wholeheartedly process a refund for you. Please read our refund policy carefully:
- Refund application period
Refund applications must be made within 30 days after purchase. Refund requests will not be accepted beyond this period. - Refund conditions
- The product is unused and in its original packaging.
- The service has not been provided or is only partially provided (depending on the specific situation).
- A valid proof of purchase (such as order number, payment receipt, etc.) is required for a refund request.
- Refund process
- Please submit a refund application through our customer service email or customer service phone, and provide relevant certificates.
- Customer service will review your refund request and give a handling opinion within 7 working days.
- If the refund application is approved, we will process the refund as soon as possible and the refund amount will be returned by the original route.
- Special circumstances
- If the product has quality problems or the service is not provided as agreed, we will provide a full refund.
- If you request a refund for personal reasons (such as changing your mind), you may need to pay the corresponding return fee, which will be determined by the product type and service content.
- Refund method
- Refunds will be made through the original payment method, credit card.
- Non-refundable goods/services
- The following goods/services are not refundable: opened or used or intentionally soiled.
Contact us
Tel: +1 9293930199
Email:[email protected]
Address:90 Drymen Road, Glasgow, G61 2SY, UK